Brick Search Plus frequently asked questions

Got a question about Brick Search Plus? Then you’ve come to the right place. Here you’ll find everything you need to know about this game-changing app for LEGO fans.

Is your question not answered here? Ask the community on Reddit here.

It's just a black screen when I open the scanner!

Please ensure you have given the camera permissions:

On iPhones:

For Android:

It's not scanning the QR code for the mini-figures!

To identify blind boxes, you need to scan the QR code on the right, not the barcode on the left. On some devices you may need to make sure you put your finger across the barcode on the left, so that the camera only sees the small QR codes.

Tip: Cover the barcode so the camera only detects the QR code.
How do I upgrade to Brick Search Plus?

Brick Search Plus members get unlimited access to the best-ever LEGO minifigure scanner, a LEGO database of more than 10,000 sets and – if you sign up for 12 months, a voucher for The Minifigure Store (UK/Europe only). Not only that but we’ll be regularly introducing new features to Brick Search Plus and members will get to help decide what we’re working on next via our Discord server.

Why should I upgrade to Brick Search Plus?

Brick Search Plus members get unlimited access to the best-ever LEGO minifigure scanner, a LEGO database of more than 10,000 sets and – if you sign up for 12 months, a voucher for The Minifigure Store (UK/Europe only). Not only that but we’ll be regularly introducing new features to Brick Search Plus and members will get to help decide what we’re working on next via our Discord server..

What’s the difference between a month’s subscription and an Annual subscription?

Apart from the length of time – obviously – Annual subscribers in the UK, Europe and the United States get a voucher from a leading retailer to use when they first sign up – The Minifigure Store for the UK and Europe – giving them £30 off a purchase (terms and conditions apply). Not only that, Annual members will get to influence the direction of the app via our Discord server. That’s where we’ll share news on future updates first, canvass opinions and carry out research into what people want to see. There is also a Brick Search Plus newsletter for Annual subscribers, where we share news and updates from Brick Search HQ, giving members an insight into what life is like when you’re building the ultimate LEGO app. While we love our one-month members, they’re missing out on a lot of good stuff… I have a question about Brick Search Plus, who do I contact? If you have a question about Brick Search Plus, please get in touch with Andrew. If you’re an existing Brick Search Plus member, he’ll probably need to know what device you’re using Brick Search Plus on, the operating system version you have on your device and where you are in the world..

What feature are you adding to Brick Search Plus next?

Brick Search Plus members know this already…

I have a great idea for a feature on Brick Search Plus! Who do I tell?

Tell us here – and if you’re not already, consider becoming a Brick Search Plus member to find out what we’re working on next.

What are Brick Credits?

Brick Credits are what Brick Search Plus members get when they buy LEGO at LEGO.com via a link in Brick Search. Every £1 spent at LEGO.com via Brick Search returns three Brick Credits, and Brick Credits can be redeemed in Brick Search for digital LEGO.com gift cards.

Where can I find out more about Brick Credits?

Our Brick Credits feature is so exciting it’s got its own FAQ page.

How do I use the Brick Search Plus minifigure scanner?

First, open the minifigure scanner via the blue button at the bottom of the home screen. Then, hold the data matrix code on the LEGO Collectible Minifigures box (Series 25 and on) you want to scan in front of the camera. You’ll see instantly which minifigure is inside. You can scan multiple boxes at one time, scan online or offline and instantly add minifigures to your collection.

Am I paying per scan of a minifigure box?

No – it’s a one-off payment to become a Brick Search Plus member, and then you can use the best-ever minifigure scanner as much as you want for the duration of your membership.

Where is the My Account section on Brick Search?

You can find the My Account section by opening the menu in the top left of the home screen.

How do I join the Brick Search Plus Discord server??

The Brick Search Plus Discord server is open to Brick Search Plus members only. Plus members will have a link to our Discord server in the My Account section of the app.

How do I sign up for the Brick Search Plus newsletter?

The Brick Search Plus newsletter is available to Brick Search Plus members only. Plus members will have a link to join the mailing list in the My Account section of the app.

How do I claim my voucher for The Minifigure Store?

Brick Search Plus annual members can claim their voucher for The Minifigure Store (UK and Europe) via the My Account section of Brick Search Plus.

Does my Brick Search Plus membership auto-renew?

Brick Search Plus memberships automatically renew one month or one year after your initial subscription.

How do I cancel my Brick Search Plus membership?

Firstly, why would you want to do that? But if you’ve lost the run of yourself and no longer want to be a Brick Search Plus member, you can manage your subscription via the Google Play Store, if you’re on an Android device, or via the Settings menu on an iOS device. All app subscription management is done this way – Brick Search doesn’t handle payments, so we can’t cancel memberships or issue refunds, for example.

Can I access my Brick Search Plus account from a different device, eg when I get a new phone?

Yes you can. Brick Search Plus users on iOS devices will be able to access Brick Search Plus on a new device by using the same Apple ID and with an active Brick Search Plus subscription. Users on Android devices can access their Brick Search Plus membership on a new device by using the same Google Play account and with an active Brick Search Plus subscription.